Belco Motor Oil NV values your privacy.
We believe that protecting the privacy of our customers is essential. Aswe process your personal data, we do so in accordance with the applicable legal provisions.
This page provides you with a description of the privacy policy applied to the Belco Motor Oil NV website as well as the processing of all information collected during or as a result of your visit to this website.
We would therefore like to advise you to read this privacy policy carefully and take note of its contents. Possible future amendments cannot be excluded. Please read this privacy statement on a regular basis to stay informed about possible changes.
Data Controller
Belco Motor Oil NV acts as a processor of your personal data as represented in this privacy statement.
Contact details
Mr. Kris VERHOEVEN
Belco Motor Oil NV
Wijnegembaan 6
2900 Schoten
Belgium
tel : 0032 (0)3 658.45.53
mob : 0032 (0)497.27.10.96
kris@belcomotoroil.com
Personal data processed by us
We process personal data of natural persons with whom our company has, has had or wishes to have a direct or indirect relationship. In other words, this concerns personal data of both current and potential clients and/or current or potential suppliers.
We may combine the information we have collected from you with information obtained from other sources. This allows us to improve the overall accuracy and completeness of the information and to better customize our interactions with you. Purpose and legal grounds for processing personal data
We process your personal data for the following purposes:
PROVIDING SERVICES AND GOODS
We collect personal data in order to provide the requested services and goods to you and for the seamless processing of your request, such as providing you a price quote or handling correspondence.
For example, we collect identifying information such as your name, address, phone number, e-mail address, bank account and VAT number.
The processing of personal data is necessary for the implementation of our contract with our client.
FINANCIAL ADMINISTRATION
We process personal data in order to maintain our accounting and billing records. This includes identification data and invoice information.
The above mentioned processing is part of the legitimate interest of Belco Motor Oil NV on the one hand, i.e. the ability to keep our records and obtain payment for the services and goods provided by us, and on the other hand the necessity for execution of the contract with our client.
MAINTAINING CUSTOMER RELATIONS – DIRECT MARKETING
If you are a client, we use your contact details to inform you about the performance of our products and services and possibly offer new products or services which we think may be of interest to you. Sending this type of mailing to our customers is part of our legitimate interest. It is in both your and our interest to keep our clients informed about our activities and new services.
Provided you have given your consent, we collect your contact details for the purpose of sending newsletters or information relating to activities and other matters that may be of interest to you. By means of this data, we can electronically send you commercial information about new services/products, promotions, benefits, etc.
Sharing of data with third parties
With your consent, we share your personal data as required to complete a transaction or deliver a product requested by you, and if we are required to do so by law.
When you provide payment details to complete a purchase, we will share payment details with banks and other entities that process payment transactions or provide other financial services, and in order to prevent fraud and reduce credit risk.
Your personal data will not be sold or transmitted to third parties or made public. Your data will not be passed on to organisations in countries outside the European Union.
To conclude, and subject to your explicit prior consent, we may disclose your personal data to suppliers who are contractually bound to us and who offer services or products that may be of interest to you.
You can revoke your consent at any given time.
Your rights regarding the data we collect:
You have multiple rights regarding the personal data we process.
RIGHT OF ACCESS
You have the right to obtain confirmation regarding the personal data processed and to request a copy of the personal data Belco Motor Oil holds about you. This service will be provided free of charge.
RIGHT OF RECTIFICATION
You have the right to request an update of your personal data or to have any inaccurate personal data corrected or completed.
RIGHT OF DELETION AND RESTRICTION
You always have the right to object to the use of your personal data. Nevertheless, you will need to justify this request.
You can also explicitly object to the processing of your personal data for direct marketing purposes; you do not need to provide a motivation.
RIGHT OF DATA TRANSFER
You have the right to receive your personal data processed by us in a structured, usable and machine-readable form. You also have the right to have this data transferred to other controllers.
RIGHT TO WITHDRAW YOUR CONSENT
You have the right to withdraw your consent to the processing of your personal data at any time (provided that the processing is based on your consent).
RIGHT TO FILE A COMPLAINT
In addition, you have the right to file a complaint to the Data Protection Authority:
Commissie voor de Bescherming van de Persoonlijke Levenssfeer
Drukpersstraat 35
1000 BRUSSEL
Belgium
Tel. 02/274.48.00
Fax. 02/274.48.35
commission@privacycommission.be
In the event you intend to exercise the above rights, please contact Mr Kris VERHOEVEN, Belco Motor Oil NV, with address at 2900 Schoten, Wijnegembaan 6, – tel: 0032 (0)3 658.45.53 or mobile: 0032 (0)497.27.10.96, or send an e-mail to: kris@belcomotoroil.com.
Before proceeding with your request, we may ask you to present proof of identity.
If applicable, you can also check your account on our website and mailing list.
Retention period for your data
Your data acquired via our website’s contact form will be stored as long as the communication is in progress.
Your data obtained via the newsletter subscription form will be stored until you unsubscribe.
Your data obtained when purchasing a product/service will be kept for as long as is required for our services including but not limited to the maintenance of the client relationship.
We generally do not retain your personal data for a longer period than is strictly necessary to fulfil the purposes for which your data is collected, except when resolving disputes or if a longer retention period is required by law.
Non-personal information may be stored over time without limitation for statistical purposes.
Security and confidentiality
We are committed to maintaining the confidentiality of your personal data and have taken security measures to prevent any possible loss, misuse or falsification of this personal data.
To this end, we take all reasonable measures to ensure the confidentiality of the data communicated by the customer/client. However, the customer acknowledges that the transmission of personal data over the Internet is never without risks. The customer/client therefore acknowledges and accepts that the damage the customer/client might suffer as a result of the unlawful use of personal data by third parties who have not obtained permission to do so can never be recovered from Belco Motor Oil NV.
Cookies
We may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website through which you arrived at the website or through which you leave it. This enables us to continuously improve the website for its users.
For more information, please read the cookie policy.
Links to other websites
Links that are included on the website are intended for information purposes only. Despite careful monitoring of content, no liability will be accepted either for the content of external links or for compliance with a privacy policy identical to that defined herein. When accessing external links, please read the privacy policy of the corresponding website.